Refund policy

Article 7. RETURN / Retraction


- Dissatisfaction with the Product for any reason whatsoever


- Non-conformity of the Product


The returned item(s) must be clean, unworn, with the various labels, all in their original condition, and in their original packaging.

Return postage by mail is free.

. indicating your order number and the item you wish to return. .
    BALESE - return service -
    86 Boulevard de Port Royal
    75005 Paris

    Please note that without your return slip, we cannot identify your return and cannot refund you.

    Refund will be made to our stock within 15 days from the date the return is received by Balèse, if all the conditions mentioned in the return procedure are met.


    If the above conditions are met and if the Buyer has requested a refund of the Product, Balèse will refund the Buyer, within 15 days from the date on which the Product(s) has been received back by Balèse, the sums corresponding to the Product(s) acquired by him.


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